Plain pulls in $15M to agregate B2B customer services chats into one platform

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, Microsoft Teams, and even Discord. But with Slack, for instance, able to host hundreds of channels, the whole thing can become quite unwieldy. Plain, out of the UK, thinks it has the answer. Its API-first platform consolidates […] © 2024 TechCrunch. All rights reserved. For personal use only.

Feb 14, 2025 - 14:00

Plain pulls in $15M to agregate B2B customer services chats into one platform

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, Microsoft Teams, and even Discord. But with Slack, for instance, able to host hundreds of channels, the whole thing can become quite unwieldy. Plain, out of the UK, thinks it has the answer. Its API-first platform consolidates […]