Experience the Power of AI Agents with Domo

In a world where others are only predicting the future of artificial intelligence (AI), Domo’s customers are already experiencing the power of AI in real time. Today inside Domo, AI agents are transforming how our customers operate, turning data into decisions and actions that drive real business value. 

So, what sets AI agents built in Domo apart?  

In Domo, data, analytics, and AI don’t just coexist; they converge. Our AI agents are part of an ecosystem that understands your entire business context—from data integration to visualization to automated action. It’s all connected, all intelligent, and all working together. 

Let’s look at what Domo’s AI agents can offer you.  

Any other tool or your all-star team member? 

If you’re not entirely sure about what an AI agent is or what it does, you’re not alone. The AI space is changing rapidly, so it’s always helpful to quickly review what we mean when we talk about AI agents.  

AI agents typically refer to AI-powered software programs that can perform tasks, answer questions, and automate processes for users. For example, simple chatbots that help you locate information on a website may come to mind.  

However, Domo’s AI agents are anything but the typical chatbot. Our AI agents don’t just work as tools for simple tasks; they are your organization’s digital dream team. These specialized digital experts are designed to proactively solve problems on your behalf. In doing so, they power the shift for users from traditional task-oriented experiences to goal-oriented experiences. 

Domo’s AI agent capabilities 

Each AI agent you can build in Domo brings three game-changing capabilities to your business that go well beyond the chatbot, allowing our innovation to shine.  

These agents understand your business DNA.
Through Domo’s comprehensive metric store and knowledge graph, agents can speak your language. They understand your nuanced metrics, your documents, and your unique business context.  

They’re good at collaboration.
Agents can tackle complex problems with other agents or with humans in the loop. They can peer into complex data sets and recent activity to extract meaningful insights that drive better decisions in real time.  

They operate within carefully defined enterprise guardrails.
These guardrails ensure that all actions taken by an agent align with your business protocols. You can breathe easy knowing that your data is secure and will never be exposed to third parties, regardless of which AI models you use. When human judgment is needed, agents can loop in the right person for final approval.  

Domo lets your AI agents move fast but responsibly.
While these AI agents are designed to work efficiently, we also care about excellence in governance. Therefore, every action, decision, and step in the process is automatically logged and traceable.  

Prepping your data to make the most of AI  

Again, we don’t want you to think of Domo’s AI agents as just another AI tool. They’re comprehensive solutions engineered to scale responsibly across your organization and beyond. We’re certainly making a big promise when we talk about AI agents that way, but it’s one that we can deliver on. So, let’s explore how.  

We need to start where every great AI solution begins: data.  

With over 1,000 pre-built connectors, Domo’s data foundation makes it easy to tap into your data wherever it lives. Data from cloud data warehouses, on-premise systems, spreadsheets, legacy databases, and more can all be funneled into our platform, giving you a centralized system for storing and analyzing everything that matters.  

But here’s where Domo’s unique approach to AI agents shines. We don’t just connect your data; we transform it into AI-ready shape with your guidance, so our platform can work better for you. Our AI Readiness tools enhance everything from column descriptions to metadata, providing important context for other AI agents in Domo and ensuring that only relevant data is used when generating content from your data sets. Domo is the perfect platform for providing AI models with the right data to deliver accurate and actionable outputs.  

From static statistics to dynamic storytelling 

Once your data is ready, you can securely access the world’s most powerful AI models from companies such as OpenAI, Databricks, IBM, or the vast Hugging Face ecosystem, which has more than 700,000 specialized models.  

Using our AI Chat feature, you can then begin to ask questions about your data in everyday language and quickly generate responses that do more than provide simple analysis. AI Chat not only gives your data a voice but can also tell stories. It will automatically create visualizations that reveal the insights you need most, going beyond charts and graphs to present meaningful narratives about your business. 

And, while the chat experience can be transformative for your organization, the real disruptors are agentic workflows. Traditional workflows are like trains on a track—predictable but rigid. They follow the same path and make the same decisions for the same scenarios. But businesses today are more dynamic than ever—and agentic workflows are designed to adapt as you and your business do. 

Example: Applying agentic AI to Domo’s Workflows

Here’s an example of how agentic AI can make Domo’s Workflows, one of the tools in our suite, even more powerful. As Domo users know, Workflows helps simplify your operations and improve your responsiveness, driving efficiency and value. With it, you can map out your business processes, define what actions should be taken based on data at different points in the process, and connect user actions so everyone stays on task.

Now imagine applying agentic AI to Workflows. Our agents will actually reason and learn, responding to complex situations that would break a traditional workflow. In Domo, you can blend artificial intelligence with your traditional logic wherever needed, maintaining the right balance between automation and control. Agentic workflows bridge the gap between data and decision-making to ensure your organizational processes operate smoothly.  

Reimagine what’s possible with Domo 

While others talk about AI’s impact, Domo delivers it. With the AI agents you can build inside Domo’s platform, your data thinks, learns, and acts.  

Are you ready to make that transformation? You can learn more about the value that Domo.AI and agentic workflows can bring to your organization and listen to our leaders discuss the power of Domo’s AI agents at our December 2024 webinar.